YOUR OFFICIAL LINGERIE DISTRIBUTOR ORDERS WILL SHIP SAME OR NEXT BUSINESS DAY

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • - Enter your order number and email address in the fields above and click Start
  • - Follow the instructions and select the items you want to return
  • - You will get a confirmation email with the shipping guidelines once the return request is approved

 

Are there any charges for return?

  • - There are no restocking charges for return
  • - Original shipping charges are non-refundable
  • - You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • - Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • - If you are approved, then your refund will be processed, and a credit will automatically be applied to original method of payment, within 10 working days.

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

YES TO:

  • - they must be in original condition
  • - that your return is unwashed & unworn so that means no body sprays or deodorants present as well
  • - all tags must be attached
  • - you have 14 days to ship the products back to us after you request an RMA, after this time your RMA will expire and will be refused

 

What items are not returnable?

 NO TO:

  • - if you send back a return without having an RMA it will be refused [we don't want that]
  • - tags are missing
  • - product has been worn
  • - promotional items are not returnable!

 

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