U0001 Sweetheart Thong: COCO

Are There Any Charges for Returns?

• No restocking fees apply for returns.
• Please note that original shipping charges are non-refundable.
• The cost of return shipping is the responsibility of the customer.

How Long Do You Have to Return Items?

• Items can be returned within 14 days of receiving your shipment.
• To be eligible for a refund, the items must be unworn, undamaged, unwashed, and have all original tags attached.
• This return policy applies only to regular-priced products.

Items That Are Not Returnable:

• Returns without an approved RMA (Return Merchandise Authorization) will not be accepted.
• Items missing tags are not eligible for a refund.
• Promotional items are non-returnable.
• Worn, washed, or used items (with marks or scents) are not eligible for a refund.
• All final sale and discounted items are not eligible for refunds or returns.
• All panties are final sale. For health and safety reasons, intimate garments with a crotch or gusset cannot be returned or exchanged.

If you have any questions about the return or exchange process or need help with an RMA, please reach out to our customer support team at retail@ffygarment.com.